🔧 Troubleshoot & Retry: Fix Stuck or Incomplete Boosts

📝 Overview

Troubleshoot & Retry is your safety net when a boost gets stuck or encounters issues.

➡️ It creates a new boost with only the missing tasks, ensuring you always receive 100% of the engagement you paid for.

⏰ When to Use Troubleshoot & Retry

The button shows up automatically if all conditions are met:

• ✅ Boost was created more than 1 hour ago
• ✅ Less than 75% of tasks have been completed
• ✅ The boost has never been retried

Typical scenarios:

🔴 Boost stuck at a certain %

🔴 No progress for several hours

🔴 Some reactions/comments failed

🔴 Temporary LinkedIn issues

⚙️ How It Works

1️⃣ Locate the Button

Go to app.podawaa.com

Got to My Posts

The button appears in the action area of affected boost cards. Look for the 🔧 icon.

2️⃣ What Happens When You Click

• Analysis → system finds all undelivered tasks
• New boost → created with only the missing reactions/comments
• Original boost → marked as “force recreated”
• Cleanup → pending tasks from the old boost are cancelled

3️⃣ Confirmation

A dialog explains:

✔️ “A new boost will be created with only the missing tasks”

✔️ “Your existing progress will be preserved”

➡️ Click “Yes, Retry Boost” to confirm.

4️⃣ Results

• ✅ Success message shows number of retried tasks
• ✅ New boost appears in your queue
• ✅ Original boost marked as “retried”
• ✅ You keep all original progress

📦 What Gets Preserved vs Recreated

Preserved:

• ✅ Delivered reactions
• ✅ Posted comments
• ✅ Boost history & analytics
• ✅ Original boost record

Recreated:

• 🔄 Undelivered reactions
• 🔄 Failed/pending comments
• 🔄 New queue position for faster delivery

💰 Cost: No extra charges. Retry uses the credits from your original boost.

📊 Example Scenario

Original Boost:

• 100 reactions ordered
• 20 comments ordered
• Stuck at 60% (72 reactions + 12 comments delivered)

After Retry:

• New boost = 28 reactions + 8 comments
• Original 72 + 12 preserved
• ✅ Final result = Full 100 reactions + 20 comments

💡 Best Practices

⏰ Wait 1 hour before retrying – delays are normal during peak times

📊 Check progress – if >75%, the boost is nearly complete

🔄 One retry only – prevents duplicates & abuse

💬 If issues remain – contact support

❓ Quick FAQ

Q: Will I be charged twice?

A: ❌ No, retry uses your original credits.

Q: Can I retry multiple times?

A: ❌ No, one retry per boost.

Q: What about partial results?

A: ✅ Preserved. Retry only processes missing tasks.

Q: Does retry affect LinkedIn safety?

A: ❌ No, same safety rules as normal boosts.

Q: Can I cancel a retry?

A: ✅ Yes, like any boost.

Q: Why wait 1 hour?

A: To avoid premature retries and allow natural completion.

🆘 Need Help?

📸 Take a screenshot of the boost progress

🔗 Copy the post link

💬 Contact support via chat

Updated on: 15/09/2025